HRRecruitingAlert.com » tag » customer preference

Customers showed bias, but company’s on the hook


August 20, 2009 by Sam Narisi
Posted in: Hiring, Law, Special Report

hr1

When hiring for some jobs, managers need to take into account how the candidates will interact with customers. But managers can’t let customer preferences sway them into making biased decisions.

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Bid to please customers leads to hiring bias suit


June 18, 2009 by Sam Narisi
Posted in: Assessing the right candidate, Law, Special Report

diverse-group

Hiring managers have a lot to think about when deciding if candidates are the right fit, such as how they’ll get along with customers, clients or co-workers. But taking those considerations too far can lead to trouble.

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