What’s one thing employees want from their managers but aren’t getting?

Answer: precious silence.

That’s the word from a new survey by the Novations Group. Almost half (44%) of HR execs said their company’s management spends too much time talking to employees.

One of the biggest methods of overkill: “constant repetition through multiple channels.” In other words, giving an instruction in person, repeating it via e-mail, following up with a phone call, etc.

In contrast, only 3% of the execs said managers spend too much time listening to employees — which likely means a good chunk of them don’t listen enough.

Why should HR care? Good communication can go a long way toward making sure top performers are happy in their jobs.

Tags: communication, e-mail, manager, Novations Group, talk too much